Difference between revisions of "February 2014 Announcements"

Revision as of 02:48, 28 February 2014

Feb 23, 2014

Notice for Emergency Maintenance

Thank you for playing FANTASICA.

Starting at approximately 6:00am PST/PDT, we will be bringing the FANTASICA servers down for urgent maintenance to address issues that are impacting the game. During this time, you will be unable to connect to or play the game.

• Please note that maintenance start times are subject to change and that maintenance may end at anytime without prior notice, so check back frequently!

Thank you again and we apologize for any inconvenience this downtime may cause.

Feb. 23, 2014

The following is a list of changes from today's maintenance:

1. New FUSION PACKS out today!
   • Fuse two of your cards with MobaCoins or Fanta Pts to get a different card!
   • 4★s and 5★s can fuse into cards up to 2 rarities higher!
   • Your 5★s may turn into a new 5★, 6★, or even a 7★!!
   • Aim for the never-before-seen Rosalia, Flower of the Night!
   • Check out the details by tapping the in-game banner!
   • The new Fusion Packs units will give you bonuses during the Here There Be Dragons event so get them now!
   • Fusion Packs will be available from February 23 at 2:00 am PST/PDT until March 1 at 2:00 am PST/PDT.
   • Card Packs may be subject to change without prior notice.
2. For a limited time, Dream Packs: Season 10 will be available via the Card Pack page.
   • Look out for the new 7★ unit, Lactis, The Flavor of Love!
   • Season 10 Dream Packs will be available from February 23, 2014, post-maintenance to March 1, 2014, at 2:00 am PST/PDT.
   • New units will also offer advantages to those participating in the Here There Be Dragons event, so check them out!
   • The content and availability of Step Up Packs may be subject to change without prior notice.
3. Presenting a brand new type of event - Here There Be Dragons!
   • Here There Be Dragons is an event where players raise dragons by feeding them items and cards.
   • Protect your dragon hatchlings from poachers by fighting alongside your allies!
   • There are rewards for everyone so start playing now!
   • Here There Be Dragons will be available starting from February 23, 2014, right after maintenance and end on February 27, 2014, at 2:00 am PST/PDT.
   • Here There Be Dragons event times may be subject to change without prior notice.

How to Receive Your Roll the Dice! Event Rewards:

Follow the procedure outlined below to receive your Roll the Dice! event rewards.

Proceed to the Roll the Dice! event page from your Main Page. ↓ To receive your Rank rewards, tap the "Final BT Pts Ranking" button. ↓ Hit the "Receive" button on the bottom of the Ranking page to have your rewards (where applicable) sent to your Inbox.

Check your Inbox for your rewards.

The cutoff date for accepting rewards is Feb. 27, 2014 (2:00 am PST/PDT).

If you do not hit the Receive button before this time, you will NOT receive your rewards regardless of eligibility.

The cutoff date may be subject to change without prior warning.

Feb. 21, 2014

Notice for Maintenance

Thank you for playing FANTASICA.

We will be performing system maintenance on February 23, from 2:00 am to 5:00 am PST/PDT, to prepare for a system update. During this time, you will be unable to access or play the game.

• Please note that maintenance times may be subject to change without prior notice.

Furthermore, the following ongoing events / sales will conclude with the maintenance on the date above.

1. Event: The limited-time event, Roll the Dice! will draw to a close.
2. Card Packs: Step Up Packs Season 17 will no longer be available.
3. Card Packs Extras: Roll the Dice! event items will no longer be included in any purchases.

We apologize for any inconvenience this downtime may cause.

Feb. 19, 2014

The following is a list of changes from today's maintenance:

1. For a limited time, Step Up Packs: Season 17 will be available via the Card Pack page.
   • Look out for the new 7★ unit, Durandal, Champion of Light!
   • The new Step Up Packs: Season 17 units will give you bonuses during the Roll the Dice! event so get them now!
   • Season 17 Step Up Packs will be available from February 19, 2014, post-maintenance to February 23, 2014, at 2:00 am PST/PDT.
   • Additionally, new itemd useable during the Roll the Dice! event will come bundled with some purchases of Step Up Packs.
   • New units will also offer advantages to those participating in the Roll the Dice! event, so check them out!
   • The content and availability of Step Up Packs may be subject to change without prior notice.
2. Presenting a brand new type of event - Roll the Dice!!
   • Roll the Dice! is a board game event where players roll dice to move across the board maps.
   • Landing on certain squares will give you boss encounters, treasure chests, and more!
   • There are rewards for clearing each board, so start rolling now!
   • Roll the Dice! will be available starting from February 19, 2014, right after maintenance and end on February 23, 2014, at 2:00 am PST/PDT.
   • Roll the Dice! event times may be subject to change without prior notice.
3. Roll the Dice! Event Rules and Board Maps
   • The rules for the Roll the Dice! event will be viewable from the banner on your My Page.
   • To see the Board Maps(to confirm the squares on any available paths) please go to the official FANTASICA Facebook page. [1]
   • Find out what's in the Treasure Chests too!

February 18 Connection Issues On February 18, 2014, we experienced some connection issues between 7:30 to 8:30 pm PST. The problem has since been resolved. We'd like to take the opportunity to apologize for any inconvenience you may have experienced.

As a token of our sincerity, please accept the following recompense.

Recipients

Any player that has registered with FANTASICA before Febuary 19, 2014, 7:30 pm PST.

Recompense

Potion x 1

Receiving Method

Access your "My Page" at any time and the Potion x 1 will be sent "From the Fanta team" to your Inbox.

We apologize again for any inconvenience the above may have caused.

This notice will serve as the answer to any future questions you may have about the issues listed above.

We appreciate your support and hope you enjoy your stay in the world of FANTASICA!

How to Receive Your A Fairy in the Hand Event Rewards:

Follow the procedure outlined below to receive your Your A Fairy in the Hand event rewards.

Proceed to the Your A Fairy in the Hand event page from your Main Page. ↓ To receive your Rank rewards, tap the "Final BT Pts Ranking" button. ↓ Hit the "Receive" button on the bottom of the Ranking page to have your rewards (where applicable) sent to your Inbox.

Check your Inbox for your rewards.

The cutoff date for accepting rewards is Feb. 23, 2014 (2:00 am PST/PDT).

If you do not hit the Receive button before this time, you will NOT receive your rewards regardless of eligibility. The cutoff date may be subject to change without prior warning.

Feb. 18, 2014

Notice for Maintenance

Thank you for playing FANTASICA.

We will be performing system maintenance on February 19, from 2:00 am to 5:00 am PST/PDT, to prepare for a system update. During this time, you will be unable to access or play the game.

• Please note that maintenance times may be subject to change without prior notice.

Furthermore, the following ongoing events / sales will conclude with the maintenance on the date above.

1. Event: The limited-time event, A Fairy in the Hand will draw to a close.
2. Card Packs: Dream Packs Season 9 will no longer be available.
3. Card Packs Extras: Fairy Tickets will no longer be included in any purchases.
4. Wall Comments: All comments posted before 12:00 am on August 19, 2013 will be deleted during the maintenance.

We apologize for any inconvenience this downtime may cause.

Feb. 16, 2014

Thank you for playing FANTASICA!

Murasaki HP Issue Update

There was an unforseen technical difficulty with Murasaki's HP settings.

The problem has since been resolved and we would like to provide the following recompense.

Recipients

Any player that pulled Murasaki before February 16, 2014, 5:20 pm PST/PDT and/or had Murasaki in their unit list at 5:20 pm PST/PDT.

Recompense

25 Fairy Tickets

Valid Time Period

February 16, 2014, 6:20 pm PST/PDT - Febuary 19, 2014, 2:00am PST/PDT

Receiving Method

Access your "My Page" at any time during the Valid Time Period and 25 Fairy Tickets will be sent "From the Fanta team" to your Inbox.

We apologize for any inconvenience the above issues may have caused.

On a final note, this notice will serve as the answer to any future questions you may have about the issues listed above.

We appreciate your support and hope you enjoy your stay in the world of FANTASICA!

Feb. 16, 2014

Thank you for playing FANTASICA!

The following issue has been reported.

Murasaki HP Issue

There was an unforseen technical difficulty with Murasaki's HP settings.

A fix have been put in place and a recompense will be provided. Please wait for futher details.

We apologize for any inconvenience the issues above may have caused.

We appreciate your support and hope you enjoy your stay in the world of FANTASICA!

Feb. 14, 2014

The following is a list of changes from today's maintenance:

1. For a limited time, Dream Packs: Season 9, will be available via your My Page.
   • Dream Packs: Season 9 will be available starting February 14 right after maintenance and end on February 19 at 2:00 am PST/PDT.
   • A number of newly added units, found only in Season 9 Dream Packs, will offer special bonuses during the A Fairy in the Hand gifting event.
   • Look out especially for the new 7★ unit, Murasaki, Caged Songbird.
   • Please check the banner on your My Page for more details.
   • Card Packs may be subject to change without prior notice.
2. Presenting a new gifting event - A Fairy in the Hand!
   • A Fairy in the Hand is a gift event where players send each other event items for prizes and bonding.
   • A Fairy in the Hand will be available starting from February 14, 2014, right after maintenance and end on February 19, 2014, at 2:00 am PST/PDT.
   • Look out for the Crisis Quests to get more Molted Wings!
   • A Fairy in the Hand event times may be subject to change without prior notice.

Royal♡ Trouble Princess Love Pt Rewards Issue

The reward for earning 90000 Love Pts for any of the princesses was listed as Potion(P) x 3 in the rules.

Players who earned 90000 Love Pts for Princess Elly and Princess Celia were rewarded with Potion x 3.

All players may keep their earned rewards.

We would like to apologize for any confusion this may have caused.

On a final note, this notice will serve as the answer to any future questions you may have about the issues listed above.

We appreciate your support and hope you enjoy your stay in the world of Fantasica!

Feb. 13, 2014

Notice for Maintenance

Thank you for playing FANTASICA.

We will be performing system maintenance on February 14, from 2:00 am to 5:00 am PST/PDT, to prepare for a system update. During this time, you will be unable to access or play the game.

• Please note that maintenance times may be subject to change without prior notice.

Furthermore, the following ongoing events / sales will conclude with the maintenance on the date above.

1. Event: The limited-time event, Royal♡ Trouble, will draw to a close.
2. Event: Monster Recruiment will draw to a close.
3. Card Packs: Valentine's Packs will no longer be available.
4. Card Packs: Step Up Packs Season 16 will no longer be available.
5. Card Packs
   • New units will no longer have an increased chance to appear in card packs.
6. Card Pack Extras
   • Royal♡ Trouble event items will no longer be included in any purchases.

We apologize for any inconvenience this downtime may cause.

Feb. 7, 2014

Training Soul Stone(S) Image Error

• We are experiencing a technical difficulty where Soul Stone(S)s dropped during Training are displayed as torches.
• Please be assured that the Soul Stones dropped function normally as Soul Stones and that Inventory counts are not affected.
• This image display issue will be fixed during the next maintenance on February 10.
• We apologize for any confusion this may cause.

Royal♡ Trouble Quest Result Page Issue

• We are experiencing a technical difficulty where the EXP gained on the result page after defending a princess is displayed in Japanese.
• Please be assured that the quests are functioning properly.
• This text display issue will remain for the duration of the event.
• We apologize for any confusion this may cause.
• On a final note, this notice will serve as the answer to any future questions you may have about the issues listed above.

Notice for Maintenance

We will be performing system maintenance on February 10, from 2:00 am to 5:00 am PST/PDT, to prepare for a system update. During this time, you will be unable to access or play the game.

• Please note that maintenance times may be subject to change without prior notice.

Furthermore, the following ongoing events / sales will conclude with the maintenance on the date above.

Head Start Rankings for the Royal♡ Trouble event will draw to a close.

We apologize for any inconvenience this downtime may cause.

We appreciate your support and hope you enjoy your stay in the world of Fantasica!

Feb. 7, 2014

The following is a list of changes from today's maintenance:

1. New Valentine's Packs start today.
   • Grab a random Fortune Bag and you will receive one of five sets of cards.
   • Each set contains 14 cards. You may even find a 7★!
   • Check out the details by tapping the in-game banner!
   • Valentine's Packs will be on sale from February 7, 2014, post-maintenance, and end on February 14, 2014, at 2:00 am PST/PDT.
   • New units will also offer advantages to those participating in the Royal♡ Trouble event, so check them out!
   • Card Packs may be subject to change without prior notice.
2. New units have been added.
   • Hyper Packs, Premium Card Packs, Premium Boxes, and Premium Megaboxes now have new units.
   • The new units will offer advantages to those participating in the Royal♡ Trouble event, so check them out!
   • Card Packs may be subject to change without prior notice.
3. Presenting a brand new type of event - Royal♡ Trouble!
   • Royal♡ Trouble is an event where players earn Love Pts by saving and pampering princesses.
   • Choose your favorite or try and get them all!
   • Royal♡ Trouble will be available starting from February 7, 2014, right after maintenance and end on February 14, 2014, at 2:00 am PST/PDT.
   • Royal♡ Trouble event times may be subject to change without prior notice.
4. Monster Recruitment has started.
   • Open Pandora's Box! You'll get a random unit if you dare!
   • Monster Recruitment will be available starting from February 7, 2014, right after maintenance and end on February 14, 2014, at 2:00 am PST/PDT.
   • Monster Recruitment event times may be subject to change without prior notice.
5. Soul Stone(L)s Included in Some Purchases.
   • Soul Stone(L)s will now come with some purchases starting from February 7, 2014, post-maintenance. They will continue to be available until 2:00 am PST/PDT on February 14, 2014. Please check the Card Pack page for more details.

How to Receive Your Little Shack of Horror Event Rewards:

Follow the procedure outlined below to receive your Little Shack of Horror event rewards.

Proceed to the Little Shack of Horror event page from your Main Page. ↓ To receive your Rank rewards, tap the "Final BT Pts Ranking" button. ↓ Hit the "Receive" button on the bottom of the Ranking page to have your rewards (where applicable) sent to your Inbox.

Check your Inbox for your rewards.

The cutoff date for accepting rewards is Feb. 14, 2014 (2:00 am PST/PDT).

If you do not hit the Receive button before this time, you will NOT receive your rewards regardless of eligibility. The cutoff date may be subject to change without prior warning.

1350000 BT Pts Reward Issue Update

The recompense for players who received Potion(P) x 7 instead of Time Elixir(P) x 7 has been sent.

Time Elixir(P) x 7 has been sent to the Inboxes of all eligible recipients.

We apologize again for any inconvenience the above may have caused.

This notice will serve as the answer to any future questions you may have about the issue listed above.

Hero Pts Update

The Hero Pts page has been fixed and all Hero Pts restored.

We'd like to take the opportunity to apologize for any inconvenience this issue may have caused.

This notice will serve as the answer to any future questions you may have about the issues listed above.

Notice for Maintenance

We will be performing system maintenance on February 10, from 2:00 am to 5:00 am PST/PDT, to prepare for a system update. During this time, you will be unable to access or play the game.

• Please note that maintenance times may be subject to change without prior notice.

Furthermore, the following ongoing events / sales will conclude with the maintenance on the date above.

1. Head Start Rankings for the Royal♡ Trouble event will draw to a close.

We apologize for any inconvenience this downtime may cause.

We appreciate your support and hope you enjoy your stay in the world of Fantasica!

Feb. 6, 2014

We have recently confirmed the following issue:

Players did not receive Prayer Beads x 1 for their 11th login.

We'd like to take the opportunity to apologize for any inconvenience you may have experienced due to the above.

As a token of our sincerity, we would like to offer the following recompense.

Recipients: Any player that registered with Fantasica up until February 6, 2014, 7:00 pm PST/PDT.

Recompense: Prayer Beads x 1

Valid Time Period: February 6, 2014, 7:00 pm PST/PDT - February 7, 2012, 2:00 am PST/PDT

Receiving Method: Access your "My Page" at any time during the Valid Time Period and the recompense will be sent "From the Fanta team" to your Inbox.

• If you do not access your "My Page" within the Valid Time Period, then you will not receive the recompense regardless of whether you are a Recipient or not.

We apologize again for any inconvenience this may have caused.

On a final note, this notice will serve as the answer to any future questions you may have about the issues listed above.

We appreciate your support and hope you enjoy your stay in the world of Fantasica!

Feb. 6, 2014

Notice for Maintenance

Thank you for playing FANTASICA.

We will be performing system maintenance on February 7, from 2:00 am to 5:00 am PST/PDT, to prepare for a system update. During this time, you will be unable to access or play the game.

• Please note that maintenance times may be subject to change without prior notice.

Furthermore, the following ongoing events / sales will conclude with the maintenance on the date above.

1. Event: The limited-time event, Little Shack of Horrors will draw to a close.
2. Card Packs: Step Up Packs Season 15 will no longer be available.
3. Card Packs: Dream Packs Season 8 will no longer be available.
4. Card Packs: Fortune Bag packs will no longer be available.
5. Card Packs Extras: Prayer Beads will no longer be included in any purchases.

We apologize for any inconvenience this downtime may cause.

BT Pts Rewards Misprint

The listing for the BT Pts required to receive the Prayer Beads x 7 on the event rules contained the following error.

BT Pts Rewards

Rules: 90000 BT Pts　Prayer Beads x 7

Correct: 900000 BT Pts　Prayer Beads x 7

The above error has been corrected.

Event rewards reflect the amended text.

On a final note, this notice will serve as the answer to any future questions you may have about the issues listed above.

We apologize for any inconvenience you may have experienced as a result of the above and will continue to strive to make FANTASICA a better, more enjoyable experience.

Feb. 4, 2014

Notice for Short Maintenance

Thank you for playing FANTASICA.

We will be performing system maintenance on February 6, 2:00 am - 2:30 am PST/PDT, to prepare for a system update.

During this time, you will be unable to access or play the game.

• Please note that maintenance times may be subject to change without prior notice.

On a final note, this notice will serve as the answer to any future questions you may have about the content listed above.

We apologize for any inconvenience this downtime may cause.

Feb. 4, 2014

There was a technical difficulty where Potion(P) x 7 was being sent out as the reward for 1350000 BT Pts instead of the correct Time Elixir(P) x 7.

The problem has since been resolved.

We'd like to take the opportunity to apologize for any inconvenience you may have experienced.

The following recompense will be sent after the maintenance on February 7, 2014.

Recipients

Any player that reached 1350000 BT Pts (during the Little Shack of Horrors event) before February 4, 2014, 7:04 pm PST/PDT.

Recompense

Time Elixir(P) x 7

Receiving Method

Access your "My Page" at any time after the February 7 maintenance and the Time Elixir(P) x 7 will be sent "From the Fanta team" to your Inbox.

We apologize again for any inconvenience the above may have caused.

On a final note, this notice will serve as the answer to any future questions you may have about the issues listed above.

We appreciate your support and hope you enjoy your stay in the world of FANTASICA!

Feb. 3, 2014

The following is a list of changes from today's maintenance:

1. Little Shack of Horrors Head Start Rankings Announced
   • For more details, check out the Head Start Ranking banner on your Main Page.
     • Head Start Rank Rewards will be sent directly to your Inbox.
2. New Boss, Lampy, now appearing in some Horror Quests.
   • Lampy is a powerful, new boss that can only be damaged with the help of certain Season 15 Step Up Pack units or any of the units available as an event-exclusive reward.
   • Defeating Lampy will offer even more BT Pts than your normal Horror Quests.