Official Announcements

June 3, 2015

Thank you for playing FANTASICA.

■Notice for Maintenance

We will be performing system maintenance on June 4, from 2:00 am to 5:00 am PST/PDT, to prepare for a system update.

During this time, you will be unable to access or play the game.

• Please note that maintenance times may be subject to change without prior notice.

Furthermore, the following ongoing events / sales will be affected by maintenance on the date above.

1) Event: Hand in Hand will draw to a close.

2) Event: Secret Sanctuary will draw to a close.

3) Card Packs: Season 18 Extreme Packs will no longer be available.

4) Card Packs: Sanctuary Packs will no longer be available.

5) Card Packs: Kick-off Packs will no longer be available.

6) Card Packs: Sapphire Packs will no longer be available.

7) Card Packs: Fusion Packs will no longer be available.

8) Card Packs: Champion Packs/Champion SP Packs will no longer be available.

9) Card Packs: Chance Packs/Chance SP Packs will no longer be available.

10) Card Pack Extras: Event items will no longer be included in any purchases.

We apologize for any inconvenience this downtime may cause.

On a final note, this notice will serve as the answer to any future questions you may have about the content listed above.

We appreciate your support and hope you enjoy your stay in the world of FANTASICA!

June 1, 2015

Thank you for playing FANTASICA.

■The following is a list of changes from today's maintenance:

1) For a limited time, Season 18 Extreme Packs will be available via the Card Pack page.

Season 18 Extreme Packs include new units that offer advantages to those participating in the Hand in Hand event.

Season 18 Extreme Packs will be available starting June 1, 2015, post-maintenance and end on June 4, 2015 at 2:00 am PST/PDT.

Additionally, event items will come bundled with some purchases of Season 18 Extreme Packs.

The content and availability of card packs may be subject to change without prior notice.

2) The limited-time event, Hand in Hand, begins today.

There are heaps of goodies to get! Don't miss this event!

Hand in Hand will be available starting from June 1, 2015, right after maintenance and end on June 4, 2015, at 2:00 am PST/PDT.

Hand in Hand event times may be subject to change without prior notice.

3) Diamond and Sapphire Ticket Exchanges

■Diamond Tickets

Azure(9★) has been sent to all players with 10 Diamond Tickets (Ax2, Bx3, Cx3, Dx2) in possession.

Please check your Inbox to receive the unit.

■Sapphire Tickets

For a limited time, Sapphire Packs will be available via the Card Pack page.

20 Sapphire Tickets are needed to draw once.

Sapphire Packs will be available starting June 1, 2015, post-maintenance and end on June 4, 2015 at 2:00 am PST/PDT.

4) Inn Notice

The Inn can now be expanded further to make room for 200 units/monsters.

The content and availability of the Inn may be subject to change without prior notice.

We appreciate your support and hope you enjoy your stay in the world of FANTASICA!

May 29, 2015

Thank you for playing FANTASICA.

■Nightmare Come True Misprint

There following misprint was found in the Rankings section of the rules for the Nightmare Come True event:
Misprint:
1001st - 2000th
Ariel, Deep One(5★)
Sapphire Ticket x 5
Ambrosia x 5
???? x 3

Correct:
1001st - 2000th
Ariel, Deep One(5★)
5★ Plus Ticket x 1
Sapphire Ticket x 5
Ambrosia x 5
???? x 3

This text has since been amended and we apologize for any confusion that may have resulted from the above.

On a final note, this notice will serve as the answer to any future questions you may have about the issues listed above.

We appreciate your support and hope you enjoy your stay in the world of FANTASICA!

■Notice: Nightmare Come True, Elder Sign Rewards

The following Elder Sign Rewards for the Nightmare Come True event are not being sent as they should be.
SENT
3000 Elder Signs: Ariel, Deep One ★5
6000 Elder Signs: Dagon, Dazzling Horror ★6
18000 Elder Signs: Nodense, Nightmare Patrol ★7

CORRECT
3000 Elder Signs: Byakhee, Mysterious Traveler ★5
6000 Elder Signs: Cthugha, Crazy Captive ★6
18000 Elder Signs: Tristan, Timeless Tale ★7

We apologize for any inconvenience this may cause.

The correct rewards will be sent to those eligible after the Nightmare Come True event has concluded.

• Only players who reached the necessary amount of Elder Signs will be eligible for this recompense.

■Notice: Nightmare Come True, Rank Rewards

Rewards have been added to some of the Rank Rewards from the Rankings section of the Nightmare Come True event. Please refer to those rules to see exact changes.

On a final note, this notice will serve as the answer to any future questions you may have about the issues listed above.

We appreciate your support and hope you enjoy your stay in the world of FANTASICA!

May 28, 2015

■The following is a list of changes from today's maintenance:

1) Ultimate Plus Packs added!

Ultimate Plus Packs will be on sale from May 28, 2015, post-maintenance, and end on June 1, 2015, at 2:00 am PST/PDT. Event items and Diamond Ticket A will come bundled with some purchases.

The newly added units will offer advantages to those participating in the Nightmare Come True event! Check them out now!

The content and availability of card packs may be subject to change without prior notice.

2) The limited-time event, Nightmare Come True, begins today!

Nightmare Come True will be available starting from May 28, 2015, right after maintenance and end on June 1, 2015, at 2:00 am PST/PDT.

No crisis quests will be available during the Nightmare Come True event.

The Nightmare Come True event times may be subject to change without prior notice.

3) Champion Packs/Champion SP Packs are now available! Use Champion Tickets/Champion SP Tickets from the Champion of Spring event to draw.

Check out the Champion, Gaap, as a new 9★! Champion Packs/Champion SP Packs will be available from May 28, 2015 at 2:00 am PST/PDT to June 4, 2015 at 2:00 am PST/PDT.

The content and availability of card packs may be subject to change without prior notice.

■Notice: DIAMOND and SAPPHIRE TICKETS

Collect a mix of Diamond Tickets A, B, C, and D to get a new 9★ guaranteed.

10 Diamond Tickets are needed to get the 9★. Diamond Ticket A comes bundled with some purchases of Ultimate Plus Packs.

Read on to find out how to get Diamond Tickets A, B, C, and D!

Get Diamond Tickets from the following card packs:

Dates: 5/28/2015, post maint. - 6/1 at 2:00 AM Ultimate Plus Packs - 3rd, 4th, and 5th draw At least 3 DIAMOND TICKETS A needed!

Dates: 5/29/2015, 12:00 AM - 6/1 at 2:00 AM Season 17 Extreme Packs - EX7 At least 2 DIAMOND TICKETS B needed!

Dates: 5/30/2015, 12:00 AM - 6/1 at 2:00 AM Nightmare Packs - Nightmare Pack At least 3 DIAMOND TICKETS C needed!

Dates: 5/31/2015, 12:00 AM - 6/1 at 2:00 AM 8★ Plus Packs - 8★ Plus Pack At least 2 DIAMOND TICKETS D needed!

• If you don't get the MINIMUM amount of tickets (listed above), you WILL NOT qualify for 9★ Azura.
• Even if you collect more than the minimum required Diamond Tickets, you can only get 9★ Azura once.
• All times are listed in PST/PDT.
• Diamond Tickets will not be included in any purchases after the June 1, 2015 maintenance.

Sapphire Tickets are available through event rewards from 5/28 to 5/31. Sapphire Packs will become available at a later date and will require 20 Sapphire Tickets to draw from.

• With Sapphire Packs, you will only have a chance of getting the 9★ Azura.

■Notice: The Path of Penitence Downtime

Due to technical difficulties, The Path of Penitence event was temporarily closed. We apologize for any inconvenience this downtime may have caused.

As a token of our sincerity, we have sent the following recompense with today's maintenance:

Recompense: Time Elixir x 2

Recipients: All players who joined FANTASICA before 5:04 am PST/PDT on May 26, 2015

■Notice: The Path of Penitence Rewards

There was an issue where players were not receiving their rewards properly after the 50th floor. We apologize for any confusion or inconvenience that may have resulted from the above.

We have sent all earned rewards to those eligible with today's maintenance.

Recipients: All players who cleared the 50th floor before 5:04 am PST/PDT on May 26, 2015

■Pop-up notice from Mina Issue

There was an issue where old pop-up notices from Mina were sent from May 22, 2015 to May 24, 2015. This issue has now been resolved and we apologize for any confusion or inconvenience that may have resulted from the above.

As a token of our sincerity, we have sent the following recompense with today's maintenance:

Recompense: Horror Ticket x 3

Recipients: All players who joined FANTASICA before 2:00am PST/PDT on May 28, 2015

Deadline to receive: June 1, 2015, 2:00am PST/PDT

Again, we apologize for any inconvenience or confusion this issue may have caused.

On a final note, this notice will serve as the answer to any future questions you may have about the issues listed above.

We appreciate your support and hope you enjoy your stay in the world of FANTASICA!

26 May 2015

We have uncovered an issue where players who have cleared past the 50th floor were not receiving their rewards properly.

The cause has since been fixed and all future rewards will be distributed normally.

We will be sending out all hard-earned rewards to players who have already passed the 51st floor in an upcoming maintenance.

We are very sorry for the inconvenience and hope you can continue to enjoy the event.

Thank you for your understanding as we continue to strive to make FANTASICA the best experience it can be!

On a final note, this notice will serve as the answer to all future inquiries regarding the above.

Thank you for playing FANTASICA!

■Notice: The Path of Penitence

We have recently confirmed the following issues:

1) Due to technical difficulties, The Path of Penitence event was temporarilly unavailable for gameplay.

2) The number of units available for deployment differed from those stated in the rules for this event.

These issues have since been resolved and we apologize for any inconvienence or confusion this may have caused.

As a token of our sincerity, we would like to offer the following recompense.

Recipients: Any player that registered with Fantasica before 12:00 am PST/PDT on May 26, 2015

Recompense: Time Elixir x 5

Valid Time Period: None

Receiving Method: Access your "My Page" at any time and recompense will be sent "From the Fanta team" to your Inbox.

We apologize again for any inconvenience this may have caused.

On a final note, this notice will serve as the answer to any future questions you may have about the issues listed above.

We appreciate your support and hope you enjoy your stay in the world of Fantasica!

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