Difference between revisions of "October 2013 Announcements"

Revision as of 16:12, 8 October 2013

Oct 3, 2013

We have received reports of players who are still experiencing problems with some Premium purchases. Specifically, players were not receiving bonus items (Oasis Pots), nor the correct number of cards when purchasing a Premium Box / MegaBox.

We have identified the problem and a fix is in place.

We sincerily apologize for the inconvenience and will continue to strive to provide the best possible experience for our valued players.

Please check the following for your recompense:

Recipients: Any players that have pulled the Challenger Packs and/or Premium Packs from October 2, 2013 3:22 am PST/PDT to October 3, 2013 6:30 pm PST/PDT that have not already received their recompense.

Recompense: The appropriate number of Oasis Pots you did not receive in error.

Recipients: Any players that have pulled the Premium Boxes and/or Premium Mega Boxes from October 2, 2013 3:22 am PST/PDT to October 3, 2013 6:30 pm PST/PDT that have not already received their recompense.

Recompense: The appropriate number of Oasis Pots and a 4★ Plus Ticket for every card you did not receive in error.

Receiving Method: Both sets of recipients may access their "My Page" at any time and the Oasis Pots and/or 4★ Plus Tickets will be sent "From the Fanta team" to their Inboxes.

We apologize again for any inconvenience the above may have caused.

On a final note, this notice will serve as the answer to any future questions you may have about the issues listed above.

We appreciate your support and hope you enjoy your stay in the world of FANTASICA!

Oct. 2, 2013

The following is a list of changes from today's maintenance:

1. Season 10 Step Up Packs now have NEW UNITS!
   • New units have brand NEW ARENA SKILLS and will receive bonuses during the upcoming guild event.
   • And don't forget! Step Up Packs are now on SALE!
   • Card Packs may be subject to change without prior notice.
2. Call of the Desert Head Start Rankings Announced
   • For more details, check out the Head Start Ranking banner on your Main Page.
   • Head Start Rank Rewards will be sent directly to your Inbox.
3. New Boss, KillUrn, now appearing in some Call of the Desert Oasis Quests.
   • KillUrn is a powerful, new boss that can only be damaged with the help of certain Season 10 Step Up Pack units, Challenger Pack units, or any of the units available as an event-exclusive reward.
   • Defeating the KillUrn will offer even more BT Pts than your normal Oasis Quests.

To players who did not receive their The Color of Vengeance rank reward titles:

Titles have now been sent. Thank you for your patience.

Oct. 1, 2013

Notice for Maintenance

We will be performing system maintenance on October 2, from 2:00 am to 5:00 am PST/PDT, to prepare for a system update. During this time, you will be unable to access or play the game.

• Please note that maintenance times may be subject to change without prior notice.

We apologize for any inconvenience this downtime may cause.

September 27, 2013

To players who did not receive their The Color of Vengeance rank reward titles

There was a technical difficulty where players who received their The Color of Vengeance Ranking Rewards before Sept. 27 at 5:06 am PDT/PST did not receive their reward titles.

The title rewards will be sent during the next maintenance on October 2, 2013 to any affected players.

We apologize for any inconvience this may have caused.

Thank you again for your support and we hope you enjoy your stay in the lands of FANTASICA!

Sept. 27, 2013

The following is a list of changes from today's maintenance:

1. For a limited time, Step Up Packs: Season 10, will be available via the Card Pack page.
   • Season 10 packs include new units that offer advantages to those participating in the Call of the Desert event.
     • Check out the AUTUMN SALE too!
   • Please check the Card Pack page for more details.
   • Step Up Packs: Season 10 will be available starting September 27, 2013 right after maintenance and end on October 8, 2013 at 2:00 am PST/PDT.
   • The content and availability of Step Up Packs may be subject to change without prior notice.
2. The limited-time event, Call of the Desert, begins today.
   • This event will also feature Head Start Rewards
     • Head Start Rankings will be calculated at 2:00 am PST/PDT on October 2, 2013.
   • During the Call of the Desert event, you will receive bonus items each day you log in.
   • Call of the Desert will be available starting from September 27, 2013, right after maintenance and end on October 8, 2013, at 2:00 am PST/PDT.
   • Call of the Desert event content and times may be subject to change without prior notice.

How to Receive Your The Color of Vengeance Event Rank Rewards

Follow the procedure outlined below to receive your The Color of Vengeance event rank rewards.

Proceed to the The Color of Vengeance event page from your Main Page. ↓ Go to the ranking page by hitting the BT Pts Ranking and Battle Ranking buttons in the middle of the page. ↓ Hit the Receive button on the bottom of the Ranking pages and your rewards will be sent to your Inbox. ↓ Check your Inbox for your rewards.

The cutoff date for accepting rewards is October 15, 2013 at 2:00 am (PST/PDT).

If you do not hit the Receive button before this time, you will NOT receive your rewards regardless of eligibility. The cutoff date may be subject to change without prior warning.