Difference between revisions of "March 2013 Announcements"

Latest revision as of 20:54, 8 April 2013

[edit] Mar 31, 2013

Thank you for playing FANTASICA!

Arena Rewards Recompense

At the closing of the maintenance on March 29, we experienced an issue where Arena Ranking Rewards we not distributed properly. The error has since been rectified. For those players who enhanced Arcadia, Patrick, or Mabel BEFORE we could properly redistribute the rewards, we'd like to offer the following recompense for every 10 levels you enhanced said units:

• 4★ Plus Ticket x 1
• 4★ Unit card (lvl 80) x 1

Additionally, if you spent any Ambrosia level-breaking one of the above units (before the issue was resolved), we will also send an equal amount of Ambrosia to your Inbox.

Affected players will also receive 10000 Luna.

The above recompense will be sent to your Inbox at the conclusion of the NEXT scheduled maintenance.

We apologize again for any inconvenience the above may have caused.

On a final note, this notice will serve as the answer to any future questions you may have about the issues listed above.

We appreciate your support and hope you enjoy your stay in the world of FANTASICA!

[edit] Mar 29, 2013

Thank you for playing FANTASICA! Error in Reward Distribution

At the closing of today's maintenance, we experienced an issue where Arena Ranking Rewards we not distributed properly.

Details

Arena Rank Rewards were not distributed properly.

As a result, all rewards that were improperly distributed will be rescinded, and then replaced, with their proper equivalents.

Furthermore, any trades active at the start of the emergency maintenance have been cancelled.

We'd like to take the opportunity to apologize for any inconvenience you may have experienced.

As a token of our sincerity, please accept the following recompense.

Recipients

Any player that has registered with FANTASICA before March 29, 2013, 6:15am PST/PDT.

Recompense

3 Black Books

Valid Time Period

March 29, 2013, 6:15am PST/PDT - April 5, 2013, 2:00am PST/PDT

Receiving Method

Access your "My Page" at any time during the Valid Time Period and 3 Black Books will be sent "From the Fanta team" to your Inbox.

• If you do not access your "My Page" within the Valid Time Period, then you will not receive 3 Black Books regardless of whether you are a Recipient or not.

In the event that misappropriately distributed reward units (i.e. Arcadia, Patrick, Mabel), we will compensate by providing one 4★ Plus Ticket for every 10 levels that Arcadia, Patrick, or Mabel were enhanced. These 4★ Plus Tickets will be sent at teh conclusion of the NEXT scheduled maintenance.

Finally, we ask that any players who had their Leaders set to any of the units mentioned above (Arcadia, Patrick, Mabel), please reassign your Leader units at your earliest convenience.

We apologize again for any inconvenience the above may have caused.

On a final note, this notice will serve as the answer to any future questions you may have about the issues listed above.

We appreciate your support and hope you enjoy your stay in the world of FANTASICA!

[edit] Mar 29, 2013

Notice for Emergency Maintenance

Thank you for playing FANTASICA.

Starting at approximately 4:35am PST/PDT, we will be bringing the FANTASICA servers down for urgent maintenance to address issues that are impacting the game. During this time, you will be unable to connect to or play the game.

• Please note that maintenance start times are subject to change and that maintenance may end at anytime without prior notice, so check back frequently!

Thank you again and we apologize for any inconvenience this downtime may cause.

[edit] Mar. 29, 2012

Thank you for playing FANTASICA.

The following is a list of changes from today's maintenance:

1. The limited-time event, Dark Deeds, begins today.
   • Dark Deeds will be available starting March 29, 2013 right after maintenance and end on April 8, 2013 at 2:00 am PST/PDT.
   • The Dark Deeds event schedule, as well as content, may be subject to change without prior notice.
2. For a limited time, the Step Up Pack: Season 4, will be available via the Card Pack page.
   • Step Up Packs: Season 4 will offer increased chances to draw a new unit, Princess units, and of course, 6★ units.
   • Step Up Packs: Season 4 will be available starting March 29, 2013 right after maintenance and end on April 8, 2013 at 2:00 am PST/PDT.
   • The content and availability of Step Up Packs may be subject to change without prior notice.

How to Receive Your The Arena Event Rank Rewards:

Follow the procedure outlined below to receive your The Arena event rank rewards.

1. Proceed to The Arena event page from your Main Page.
2. Tap either the "Arena Daily Ranking" button or the "Arena Total Ranking" button to view your final rank.
3. Hit the Receive button on the bottom of the Ranking page to have your rewards (where applicable) sent to your Inbox.
4. Check your Inbox for your rewards.

The cutoff date for accepting both types of rewards is Apr 5, 2013 (2:00 am PST/PDT).

If you do not hit the Receive button before this time, you will NOT receive your rewards regardless of eligibility. The cutoff date may be subject to change without prior warning.

Event Item - Smoke Signal Exchange Those of you who have unused Smoke Signals from the Emerald X Shadow Shakedown! will have them converted into an equal number of Potions. These potions will be sent to your Inbox.

As always, we appreciate your support and hope you enjoy your stay in the world of FANTASICA

[edit] Mar. 28, 2013

Notice for Maintenance

Thank you for playing FANTASICA.

We will be performing system maintenance on March 29, from 2:00 am to 5:00 am PST/PDT, to prepare for a system update. During this time, you will be unable to access or play the game.

• Please note that maintenance times may be subject to change without prior notice.

Furthermore, the following ongoing events / sales will conclude with the maintenance on the date above.

1. Event: The limited-time event, Arena, will draw to a close.
2. Card Pack Extras: Arena Tickets will no longer be included in any purchases. Furthermore, units with Arena skills will no longer have an increased chance to appear in card packs.

We apologize for any inconvenience this downtime may cause.

[edit] Mar. 27, 2013

Thank you for playing FANTASICA.

Technical Issue with Luna within the Arena Event

Time: March 25, 2013, 2:00 am - March 27, 2013, 3:00 am.

Description: There is a technical issue that is preventing players from earning Luna via the Arena event.

All Luna that should have been earned during the Time listed above, will be sent to your Inbox at the conclusion of the Arena event. As further recompense, we'd like to give you 3 Arena Tickets, which will also be sent to your Inbox. They should appear as being "From the Fanta team," so take them with our apologies.

Thank you for your understanding!

This notice will serve as the answer to any future questions you may have about the above.

We apologize for any inconvenience you may have experienced as a result of the above and will continue to strive to make FANTASICA a better, more enjoyable experience.

[edit] Mar. 27, 2013

Thank you for playing FANTASICA.

EXP Display Error

We are currently experiencing the following technical difficulties:

Level-broken units who were previously at level cap are not having their EXP gains correctly shown on the results screen after an Arena bout.

Please be assured that units are correctly receiving their EXP awards and the error is only in the display.

If you wish to confirm EXP gains made by said units, please check out your unit list after entering the Quest selection screen.

We are aware of the problem and are working on rectifying the situation for future events.

We apologize for any inconvenience you may have experienced as a result of the above and will continue to strive to make FANTASICA a better, more enjoyable experience.

[edit] Mar. 25, 2013

Thank you for playing FANTASICA.

The following is a list a changes from today's maintenance:

1. The limited-time event, The Arena: Season 1, begins today.
   • The Arena is new event that features two modes: Tournament Mode and Survival Mode.
   • Season 1 features the following restriction - all participating units must cost 25 or less.
   • Arena Tickets are required to participate in the Arena event.
   • The Arena: Season 1 will start on March 25, 2013, right after maintenance and end on March 29, 2013 at 2:00 am PST/PDT.
   • NOTE: Event times may be subject to change without prior notice.
   • NOTE: All trading during the Arena event will be disabled!
2. New unit cards with Arena skills have been added.
   • Units with Arena skills will have a chance of appearing in Premium Card Packs, Premium Boxes, and Premium Megaboxes. Also, for a limited time, your chances at getting one of these new units will be tripled.
   • Arena skills are a new type of skill only active during the Arena event!
   • Additionally, some existing units have been upgraded with Arena skills! During the arena event, they will also be 3x easier to draw! Good luck!
   • Furthermore, all premium purchases comes with Arena Ticket(s).
   • Card Packs may be subject to change without prior notice.
3. Two new additions - Level Break and Leana's Exchange Shop
   • Level Break is a brand-new system where you can use Ambrosia to increase the maximum level of your units.
   • You can get Ambrosia from Leana's Swap Shop - a new feature that allows you to swap unwanted items and units for new, random items.
   • Leana's Exchange Shop will run from March 25, 2013, after maintenance until a currently undetermined date.
   • To Level Break a unit, tap the Enhance / Level Break button from your main page. Next, tap the Enhance button next to the unit you want to level break and then hit the Level Break button when it appears next to the desired unit.
   • The content and availability of the Level Break system, as well as Leana's Exchange Shop, may be subject to change without prior notice.
   • Boost Fest is up!
   • The Boost Fest will be available starting from March 25, 2013 right after maintenance and end on March 29, 2013 at 2:00 am PST/PDT.

Trading Disabled The Trade function will be disabled from March 25, 2013, post-maintenance until maintenance begins on March 29, 2013.

No trades will be possible during the time listed above. We apologize for the inconvenience.

All Trades active going into the maintenance will be automatically cancelled. Please be forewarned!

[edit] Mar. 25, 2013

-Notice for Extended Maintenance-

Thank you for playing FANTASICA.

We will be extending the maintenance originally scheduled to begin at approximately 2:00am - 5:00am PST/PDT.

• Please note that maintenance start times are subject to change and that maintenance may end at anytime without prior notice, so check back frequently!

Thank you again and we apologize for any inconvenience this downtime may cause.

[edit] Mar. 22, 2013

-Notice for Maintenance-

Thank you for playing FANTASICA.

We will be performing system maintenance on Mar 25, from 2:00 am to 5:00 am PST/PDT, to prepare for a system update. During this time, you will be unable to access or play the game.

• Please note that maintenance times may be subject to change without prior notice.

This maintenance will also mark the end of The Mina's Trials of Whim event.

We apologize for any inconvenience this downtime may cause.

[edit] Mar 21, 2013

Thank you for playing FANTASICA!

On March 20, 2013, we experienced some update issues with the iOS version of FANTASICA. The problem has since been resolved.

We'd like to take the opportunity to apologize for any inconvenience you may have experienced. As a token of our sincerity, please accept the following recompense.

Recipients

Any player that has registered with FANTASICA before March 21, 2013, 2:00am PST/PDT.

Recompense

3 Time Elixirs(P)

Valid Time Period

March 21, 2013, 2:00am PST/PDT - March 28, 2013, 2:00am PST/PDT

Receiving Method

Access your "My Page" at any time during the Valid Time Period and 3 Time Elixirs(P) will be sent "From the Fanta team" to your Inbox.

• If you do not access your "My Page" within the Valid Time Period, then you will not receive 3 Time Elixirs(P) regardless of whether you are a Recipient or not.

We apologize again for any inconvenience the above may have caused.

We appreciate your support and hope you enjoy your stay in the world of FANTASICA!

[edit] Mar. 21, 2013

Thank you for playing FANTASICA.

The following is a list a changes from today's maintenance:

The limited-time event, Mina's Trials of Whim, begins anew today. Mina's Trials of Whim will be available starting March 21, 2013 right after maintenance and end on March 25, 2013 at 2:00 am PST/PDT.

Mina's Trials of Whim may be subject to change without prior notice.

[edit] Mar. 19, 2013

Notice for Maintenance

Thank you for playing FANTASICA.

We will be performing system maintenance on Mar 21, from 2:00 am to 5:00 am PST/PDT, to prepare for a system update. During this time, you will be unable to access or play the game.

• Please note that maintenance times may be subject to change without prior notice.

This maintenance will also mark the end of The Monster Recruitment event.

We apologize for any inconvenience this downtime may cause.

[edit] Mar. 19, 2013

Notice for Maintenance

Thank you for playing FANTASICA.

The following is a list a changes from today's maintenance:

• The Monster Recruitment event has started.
• The Monster Recruitment event, where you can turn monsters into allies, is now up! Check it out!
• Recruitment will be available from Mar. 19, 2013 post-maintenance and end on Mar. 21, 2013 at 2:00 am PST/PDT.

How to Receive Your the Emerald X Shadow Shakedown! Event Rewards: Follow the procedure outlined below to receive your Emerald X Shadow Shakedown! event rewards.

1. Proceed to the Emerald X Shadow Shakedown! event page from your Main Page.
2. To receive your Rank rewards, tap the "Final Ranking" button.
3. Hit the Receive button on the bottom of the Ranking page to have your rewards (where applicable) sent to your Inbox.
4. To receive your Elf Charm rewards, hit the "Receive Elf Charm Reward" button to go to the Elf Charm Rewards page.
5. Then hit the Receive Elf Charm Reward for each unlocked reward you have.
6. Check your Inbox for your rewards.

The cutoff date for accepting both types of rewards is Mar 26, 2013 (2:00 am PST/PDT).

If you do not hit the Receive button before this time, you will NOT receive your rewards regardless of eligibility. The cutoff date may be subject to change without prior warning.

[edit] Mar. 18, 2013

Notice for Maintenance

Thank you for playing FANTASICA.

We will be performing system maintenance on March 19, from 2:00 am to 8:00 am PST/PDT, to prepare for a system update. During this time, you will be unable to access or play the game.

• Please note that maintenance times may be subject to change without prior notice.

Furthermore, the following ongoing events / sales will conclude with the maintenance on the date above.

1. Event: The limited-time event, Emerald X Shadow Shakedown!, will draw to a close.
2. Card Packs: The Beast Warrior series will no longer be included in card packs.
   • Furthermore, Clover Spikes will no longer be included in any purchases.
3. Shop sale - Shop sale will draw to a close.

We apologize for any inconvenience this downtime may cause.

[edit] Mar. 17, 2013

Thank you for playing FANTASICA.

Notice About Rewards

There is an error within the Emerald X Shadow Shakedown event keeping participants from receiving their additional bonus rewards after unlocking all the Elf Charm secret rewards.

For every 20000 BT Pts past 115000 BT Pts that a player earns, that player should receive 1 Soul Stone(L) as a bonus reward.

To remedy the situation, all players who have qualified for the above bonus reward(s), will receive their Soul Stones(L) at the end of the maintenance scheduled for March 19, 2013.

Please check your Inbox for your rewards at that time.

We apologize for any inconvenience that the above may have caused and will continue to strive to make FANTASICA a better, more enjoyable experience.

[edit] Mar. 14, 2013

Thank you for playing FANTASICA.

Player Skill-related Error

The following bug has been detected:

Player Skills are not properly conferring their benefits to Leader Units participating in the Emerald X Shadow Shakedown event.

Specifically, if you have changed your Leader Unit during the event, your Player Skills will continue to grant bonuses to your previous Leader Unit while your current leader receives none.

We are currently working to resolve the issue.

• NOTE: Until then, tap on the Quest button from the main page after changing your Leader Unit to properly receive the benefits of your Player Skills.

We apologize for any inconvenience you may have experienced as a result of the above and will continue to strive to make FANTASICA a better, more enjoyable experience.

[edit] Mar. 11, 2013

Thank you for playing FANTASICA.

The following is a list a changes from today's maintenance:

1. The limited-time event, Emerald X Shadow Shakedown!, begins today.
   • Emerald X Shadow Shakedown! will be available starting from March 11, 2013 right after maintenance and end on March 19, 2013 at 2:00 am PST/PDT.
   • Emerald X Shadow Shakedown! event times may be subject to change without prior notice.
2. Smoke Signals are now available for sale at the Shop!
   • Smoke Signals will increase the number of your own units that you can summon during a Shadow fight.
   • Smoke Signals cost 100 MobaCoins/Fanta Pts for 1, or 1000 MobaCoins/Fanta Pts for 12.
3. Shop Sale
   • Smoke Signals can be found on the Shop page starting March 11, 2013 post-maintenance until maintenance begins on March 19, 2013.

[edit] Mar. 8, 2013

Notice for Maintenance

Thank you for playing FANTASICA.

We will be performing system maintenance on March 10, from 1:00 am to 3:00 am PST/PDT, to prepare for a system update. During this time, you will be unable to access or play the game.

• Please note that maintenance times may be subject to change without prior notice.

We apologize for any inconvenience this downtime may cause.

[edit] Mar. 8, 2013

Thank you for playing FANTASICA.

The following is a list a changes from today's maintenance:

1. New card set. The new Beast Warriors card series is now available for purchase. Check out the series banner on your My Page for more details.
   • The Beast Warriors will be on sale from March 8, 2013 after maintenance has concluded, and will continue to be available until 2:00 am on March 19, 2013.
   • The Beast Warriors will offer advantages to those participating in the Emerald Shadow Shakedown! event, so check them out.
2. Boost Fest! begins today.
   • Enhance rate at 150%! Act now!
   • The Boost Fest! will run from March 8, 2013 after maintenance has concluded, and will continue to be available until 2:00 am on March 11, 2013.
3. From today, you'll have the opportunity to participate in Login Bingo .
   • Flip open all of the panels for a 4★ Plus Ticket! Don't miss out!
   • Login Bingo schedule and content may be subject to change without prior notice. Thank you for your understanding.

How to Receive Your Trials of Sol-lune! Event Rank Rewards:

1. llow the procedure outlined below to receive your Trials of Sol-lune! event rank rewards.
2. Proceed to the Trials of Sol-lune! event page from your Main Page.
3. Go to the ranking page by hitting the Ranking button on the bottom of the page.
4. Hit the Receive button on the bottom of the Ranking page and your rewards will be sent to your Inbox.
5. Check your Inbox for your rewards.

The cutoff date for accepting rewards is Mar 15, 2013 (2:00 am PST/PDT).

If you do not hit the Receive button before this time, you will NOT receive your rewards regardless of eligibility. The cutoff date may be subject to change without prior warning.

[edit] Mar. 7, 2013

Notice for Maintenance

Thank you for playing FANTASICA.

We will be performing system maintenance on Mar 8, from 2:00 am to 5:00 am PST/PDT, to prepare for a system update. During this time, you will be unable to access or play the game.

• Please note that maintenance times may be subject to change without prior notice.

Furthermore, the following ongoing events / sales / login campaign will conclude with the maintenance on the date above.

1. Event: The limited-time event, Trials of Sol-lune!, will draw to a close.
2. Card Pack Extras
   • Moon Tickets will no longer be included in any purchases.
3. Step Up Packs
   • Step Up Packs: Season 3 will no longer be available.
4. Login Campaign
   • The Login Campaign will end with the maintenance.

We apologize for any inconvenience this downtime may cause.

[edit] Mar 4, 2013

Thank you for playing FANTASICA!

Due to the popularity of the Trials of Sol-lune event, we have added an additional trial panel with an all new reward for you to uncover!

As an added bonus for our celebrating over 1 MILLION DOWNLOADS of FANTASICA, we'd also like to include 3 Moon Tickets to help you on your way!

• Recipients: Any player that has registered with FANTASICA before March 4, 2013, 3:00am PST/PDT.
• Recompense: 3 Moon Tickets
• Valid Time Period: March 4, 2013, 3:30am PST/PDT - March 8, 2013, 2:00am PST/ PDT
• Receiving Method: Access your "My Page" at any time during the Valid Time Period and 3 Moon Tickets will be sent "From the Fanta team" to your Inbox.
  • If you do not access your "My Page" within the Valid Time Period, then you will not receive 3 Moon Tickets regardless of whether you are a Recipient or not.

We appreciate your support and hope you enjoy your stay in the world of FANTASICA!

Last Call for Login Bonus Campaign Login Bonus Campaign will be coming to an end on the date posted below.

• Login Bingo End Date: March 8, 2013 at 2:00 am PST/PDT
• The above date may be subject to change without prior notice.

Thank you for your understanding!

[edit] Mar 1, 2013

Thank you for playing FANTASICA!

On March 1, 2013, we experienced some issues with some of the panel settings in the Trials of Sol-lune event. The problem has since been resolved.

• Note: All BT Pts earned, as well as Individual BT Pt rewards, are functioning correctly.

We'd like to take the opportunity to apologize for any inconvenience you may have experienced. As a token of our sincerity, please accept the following recompense.

Recipients: Any player that has registered with FANTASICA before March 1, 2013, 1:00am PST/PDT.

Recompense: 5 Moon Tickets

Valid Time Period: March 1, 2013, 1:30am PST/PDT - March 8, 2013, 2:00am PST/PDT

Receiving Method: Access your "My Page" at any time during the Valid Time Period and 5 Moon Tickets will be sent "From the Fanta team" to your Inbox.

• If you do not access your "My Page" within the Valid Time Period, then you will not receive 5 Moon Tickets regardless of whether you are a Recipient or not.

We apologize again for any inconvenience the above may have caused.

We appreciate your support and hope you enjoy your stay in the world of FANTASICA!