Official Announcements

May 29, 2013

Thank you for playing FANTASICA!

Technical Issue Regarding Step Up Packs: Season 6

We were experiencing a problem where units from the Elf Series were appearing in Step Up Packs: Season 6. This was NOT intended and the Elf Series units have since been removed from Season 6 packs.

Time of Issue

The issue was present from the end of scheduled maintenance on May 28, up until the start of the emergency maintenance on May 29.

The problem has since been resolved.

• Note: Players who have drawn an Elf unit during the period listed above will NOT have their Elf units rescinded.

We'd like to take the opportunity to apologize for any inconvenience you may have experienced. As a token of our sincerity, please accept the following recompense.

Recipients

All players who drew an Elf Unit during the time listed above

Recompense

1 Premium Ticket for each Elf Unit drawn.

Receiving Method

Access your "My Page" and the Premium Tickets will be sent "From the Fanta team" to your Inbox.

We apologize again for any inconvenience the above may have caused.

We appreciate your support and hope you enjoy your stay in the world of FANTASICA!

May 29, 2013

Notice for Emergency Maintenance

Thank you for playing FANTASICA.

Starting at approximately 2:00 am PST/PDT, we will be bringing the FANTASICA servers down for urgent maintenance to address issues that are impacting the game. During this time, you will be unable to connect to or play the game.

• Please note that maintenance start times are subject to change and that maintenance may end at anytime without prior notice, so check back frequently!

Thank you again and we apologize for any inconvenience this downtime may cause.

May 28, 2013

Thank you for playing FANTASICA.

The following is a list of changes from today's maintenance:

For a limited time, the Step Up Packs: Season 6, are now available via the Card Pack page.

• Season 6 packs include new units that offer advantages to those participating in the Gates of Darkness event. Please check the Card Pack page for more details.
• Additionally, Abyss Keys (bundled with purchases of Step Up Packs), can be used at the start of the next event - The Gates of Darkness.
• Step Up Packs: Season 6 will be available starting May 28, 2013 right after maintenance, and end on June 11, 2013 at 2:00 am PST/PDT.
• The content and availability of Step Up Packs may be subject to change without prior notice.

Notice for iOS Users

An update for FANTASICA is now available!

Download the latest version from the App store!

Check below for instructions!

1. Close app
2. Double tap Home button
3. Tap App Store icon
4. Select Update menu at bottom of screen
5. Tap Install on upper-right.

We appreciate your support and hope you enjoy your stay in the world of FANTASICA!

May 27, 2013

Notice for Maintenance

Thank you for playing FANTASICA.

We will be performing system maintenance on May 28, from 6:00 pm to 8:00 pm PST/PDT, to prepare for a system update. During this time, you will be unable to access or play the game.

• Please note that maintenance times may be subject to change without prior notice.

We apologize for any inconvenience this downtime may cause.

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