May 2018 Announcements

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Contents

May 08, 2018

■Item Rewards in the Legion Battle: Dark Tides Event

Thank you for playing FANTASICA.

We uncovered an issue where players were receiving the wrong item from Discovery and Stage Clear Rewards.

We have rectified the issue and all further rewards should be correct.

Players who have received the wrong items will receive replacements for those items during our next scheduled maintenance.

We apologize for any inconvenience caused by this issue, and the delay in getting you your replacement items. Thank you again for playing and we hope you continue to enjoy your time in the world of Fantasica.


May 8, 2018

Thank you for playing FANTASICA!


■The following is a list of changes from today's maintenance:

1) For a limited time, Heroic Packs will be available via the Card Pack page.

Heroic Packs contain new units that offer bonuses to those participating in the Legion Battle: Dark Tides event.

These packs will be available starting on May 8, 2018, post-maintenance and end on May 14, 2018 at 10:00 pm PST/PDT.

Additionally, event items will come bundled with some purchases of these packs.

Schedule and content pertaining to these packs may be subject to change without prior notice.


2) The limited-time event, Legion Battle: Dark Tides, begins today!

Dark Tides will be available starting on May 8, 2018, post-maintenance and end on May 14, 2018 at 10:00 pm PST/PDT.

Schedule and content pertaining to the event may be subject to change without prior notice.


3) Login Bonuses Updated!

May Flowers Login Bonuses are now available!

Log in for 28 days to receive up to two copies of 11★ Ignat, TEMERITY! Log in for 30 days and receive an 11★ Goddess!

May Flowers Login Bonuses will end on June 11, 2018 at 10:00 pm PST/PDT.


★Important! Please Read!★


■Reminder About Account Registration

We would like to offer players a kind reminder to register their accounts with an active email address and properly record their passwords in a safe place as to not lose access to their accounts.

It is very difficult to ascertain a player's ownership of an account after they have lost access to the email address they originally registered the account with.


■Keeping Your Account Safe

The following is a list of measures you can take to keep your account safe and secure:

1) Make sure your passwords are at least 8 characters long. Passwords should consist of a unique mixture of letters and numbers for best results.

2) Keep your password to yourself. Do not reveal it to anyone - not even your pet.

3) Confirm that your Mobage account email is valid and active.


■A Note About Trading in FANTASICA

Trading can be a delicate thing. Therefore, for the sake of all of our players, we'd like to strongly recommend that you refrain from the following activities:

1) Performing multiple trade transactions for a single item / card

In the current system, you are allowed to trade a combination of up to 5 types of items and / or cards in a single transaction. We strongly recommend that you limit each trade to a single transaction to eliminate the risk of deception.

2) Using the Trade system to borrow / lend cards

The Trade system is not in place to support the borrowing and lending of cards. Use it as such at your own peril.

3) Trade Holds

Once you submit a card in a trade, please keep in mind that you may lose the use of that card for up to 48 hours depending on how quickly your trade partner responds. The loss of use of these cards is your responsibility, so please think carefully before including a card in a trade.

IMPORTANT: All trades in FANTASICA are done at your own risk. Any and all outcomes are your own personal responsibility.


■Trading In-game Goods Out of Game

The trading of in-game goods outside of the FANTASICA app is strictly forbidden. If caught, your account will be banned permanently. For more details, please consult the Notice found on the FANTASICA main title page. Failure to read the Notice will not keep you from being banned if you are caught. Ignorance is not an excuse.


On a final note, this notice will serve as the answer to any future questions you may have about the content listed above.


As always, we appreciate your support and hope you enjoy your stay in the world of FANTASICA!


May 7, 2018

■Notice for Maintenance

Thank you for playing FANTASICA!

We will be performing system maintenance on May 7, 2018 from 10:00 pm to May 8, 1:00 am PST/PDT to prepare for a system update.

During this time, you will be unable to access or play the game.

  • Please note that maintenance times may be subject to change without prior notice.

Furthermore, the following ongoing events/sales will be affected by maintenance on the date above.

1) Event: Chance Encounters: Magical Mischief will draw to a close.

2) Card Packs: Heroic Packs will no longer be available.

3) Card Packs: Ultimate Plus Packs will no longer be available.

4) Card Pack Extras: Event items will no longer be included in any purchases.

We apologize for any inconvenience this downtime may cause.


★Important! Please Read!★

■Keeping Your Account Safe

The following is a list of measures you can take to keep your account safe and secure:

1) Make sure your passwords are at least 8 characters long. Passwords should consist of a unique mixture of letters and numbers for best results.

2) Keep your password to yourself. Do not reveal it to anyone - not even your pet.

3) Confirm that your Mobage account email is valid and active.


■A Note About Trading in FANTASICA

Trading can be a delicate thing. Therefore, for the sake of all of our players, we'd like to strongly recommend that you refrain from the following activities:

1) Performing multiple trade transactions for a single item / card

In the current system, you are allowed to trade a combination of up to 5 types of items and / or cards in a single transaction. We strongly recommend that you limit each trade to a single transaction to eliminate the risk of deception.

2) Using the Trade system to borrow / lend cards

The Trade system is not in place to support the borrowing and lending of cards. Use it as such at your own peril.

3) Trade Holds

Once you submit a card in a trade, please keep in mind that you may lose the use of that card for up to 48 hours depending on how quickly your trade partner responds. The loss of use of these cards is your responsibility, so please think carefully before including a card in a trade.

IMPORTANT: All trades in FANTASICA are done at your own risk. Any and all outcomes are your own personal responsibility.


■Trading In-game Goods Out of Game

The trading of in-game goods outside of the FANTASICA app is strictly forbidden. If caught, your account will be banned permanently. For more details, please consult the Notice found on the FANTASICA main title page. Failure to read the Notice will not keep you from being banned if you are caught. Ignorance is not an excuse.


On a final note, this notice will serve as the answer to any future questions you may have about the content listed above.


As always, we appreciate your support and hope you enjoy your stay in the world of FANTASICA!


May 2, 2018

■Chance Encounters: Magical Mischief Rules Edit

We have made the following changes to rules for the Chance Encounters: Magical Mischief event:

  ・201st - 300th   Amduscias, RECITAL (11★) <-- (added)   Oriens, GASLIGHT (10★)

We apologize for any confusion the above may have caused.

Thank you again for your patience and understanding.

May 1, 2018

Thank you for playing FANTASICA!


■The following is a list of changes from today's maintenance:

1) For a limited time, Heroic Packs will be available via the Card Pack page.

Heroic Packs contain new units that offer bonuses to those participating in the Chance Encounters: Magical Mischief event.

These packs will be available starting on May 1, 2018, post-maintenance and end on May 7, 2018 at 10:00 pm PST/PDT.

Additionally, event items will come bundled with some purchases of these packs.

Schedule and content pertaining to these packs may be subject to change without prior notice.


2) The limited-time event, Chance Encounters: Magical Mischief, begins today!

Magical Mischief will be available starting on May 1, 2018, post-maintenance and end on May 7, 2018 at 10:00 pm PST/PDT.

Schedule and content pertaining to the event may be subject to change without prior notice.


3) 11★ Sanctum Exchange Updated!

The list of units available via the 11★ Sanctum Exchange has been updated! Please check the Bazaar page for more details!


4) A Note About Customer Support in Fantasica

Starting from May 3, 2018 until May 6, 2018, customer support may take longer due a series of national holidays. We apologize for the delay and thank you for your patience and understanding in this matter.


★Important! Please Read!★


■Reminder About Account Registration

We would like to offer players a kind reminder to register their accounts with an active email address and properly record their passwords in a safe place as to not lose access to their accounts.

It is very difficult to ascertain a player's ownership of an account after they have lost access to the email address they originally registered the account with.


■Keeping Your Account Safe

The following is a list of measures you can take to keep your account safe and secure:

1) Make sure your passwords are at least 8 characters long. Passwords should consist of a unique mixture of letters and numbers for best results.

2) Keep your password to yourself. Do not reveal it to anyone - not even your pet.

3) Confirm that your Mobage account email is valid and active.


■A Note About Trading in FANTASICA

Trading can be a delicate thing. Therefore, for the sake of all of our players, we'd like to strongly recommend that you refrain from the following activities:

1) Performing multiple trade transactions for a single item / card

In the current system, you are allowed to trade a combination of up to 5 types of items and / or cards in a single transaction. We strongly recommend that you limit each trade to a single transaction to eliminate the risk of deception.

2) Using the Trade system to borrow / lend cards

The Trade system is not in place to support the borrowing and lending of cards. Use it as such at your own peril.

3) Trade Holds

Once you submit a card in a trade, please keep in mind that you may lose the use of that card for up to 48 hours depending on how quickly your trade partner responds. The loss of use of these cards is your responsibility, so please think carefully before including a card in a trade.

IMPORTANT: All trades in FANTASICA are done at your own risk. Any and all outcomes are your own personal responsibility.


■Trading In-game Goods Out of Game

The trading of in-game goods outside of the FANTASICA app is strictly forbidden. If caught, your account will be banned permanently. For more details, please consult the Notice found on the FANTASICA main title page. Failure to read the Notice will not keep you from being banned if you are caught. Ignorance is not an excuse.


On a final note, this notice will serve as the answer to any future questions you may have about the content listed above.


As always, we appreciate your support and hope you enjoy your stay in the world of FANTASICA!

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